Compliance
We accept anonymous reporting but encourage real-name reporting so we can follow up on a case and investigate more efficiently. We will keep reports strictly confidential to the extent permitted by law and prohibit any retaliation against the informants, witnesses, or investigators.
Reported cases will be investigated independently by Futu's Internal Audit Team. Any employee found to have violated laws and regulations will be handled according to relevant policies.
Any third-party company found to have engaged in severe violations will be blocklisted. Futu will not cooperate with them in the future and will initiate necessary legal procedures to protect its rights and interests. Cases that constitute a crime will be referred to a competent judicial body in accordance with the law.
Reporting channels
Email: jubao@futunn.com
Voicemail: +852 6582 5004
Mailing address: Futu Internal Audit Department, 34F, United Centre, 95 Queensway, Admiralty, Hong Kong
The above contact information is used to inquire about or report corrupt practices, frauds, and illegal behaviors.
If you would like to raise any question or complaint regarding our general business operations and services, please use the appropriate communication channel of the relevant business unit for a prompt reply.